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1 "correct" answer available (4 pts) 2 "helpful" answers available (2 pts)
203 Views 1 Replies Last post: Nov 12, 2009 4:33 PM by Ruth Doty RSS
TOM HOLT Newbie
TOM HOLT
1 posts since
Nov 6, 2009
Currently Being Moderated

Nov 6, 2009 6:31 PM

Locker Policy - is there one

Does anyone know what the locker policy is for LifeTime?

Is it OK for some people to homestead lockers?

Seems like a reasonable policy would include using a locker when you are working out, THEN clear your personal belongings out of the locker when you leave?

It's obvious that there are several lockers in the mens locker room in which people hold their stuff in (their favorite locker) when they leave. (Note: Easily done, in fact I've witnessed members come in with their gold card and hold the locker with a second "eg blue" key.)

If there is no policy and  it's OK to "homestead a locker" fine.

 

If there IS a policy the club should figure out a way to enforce it.

Ruth Doty Newbie
Ruth Doty
1 posts since
Aug 17, 2009
Currently Being Moderated
Nov 12, 2009 4:33 PM in response to: TOM HOLT
Re: Locker Policy - is there one

Dear Member, 

Thank you for your recent feedback in regards to the use of lockers.  We have always strived to provide clean lockers to our members at all times and to insure members remove their belongings after their visit.  Our Operations team conducts frequent locker sweeps in an effort to enforce this policy.  To assure and maintain the security of all member's items, we are in the process of replacing the locks to the lockers that are missing keys.  We always value your feedback and us it as a blueprint to provide you with customer service of uncompromising quality.

 

R.Denise Doty 

rdoty@lifetimefitness.com

919-460-8310

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