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863 Views 16 Replies Last post: Nov 14, 2009 9:57 PM by Leona Toll RSS
SCOTT YOUNG Newbie 26 posts since
Aug 28, 2009
Currently Being Moderated

Sep 29, 2009 1:11 PM

Better hours anyone?

Is anyone else out there unsatisfied with the rock wall hours? I have been voicing my opinion for years, but one tiny voice just isn't enough to produce a change.

 

Please chime in with opinions that might help sway the policy makers...........

Teresa Roundy Newbie 3 posts since
Sep 2, 2009
Currently Being Moderated
Sep 29, 2009 1:30 PM in response to: SCOTT YOUNG
Re: Better hours anyone?
Yes the hours are not in line with all the other top-of-the line services they boast.  In fact, I could've gotten two of my work bros to join last week, but then they saw the hours and walked away.....since they want to develop a routine and can't with such lame hours.  Let's get four different people together and meet to talk with management.  We need two more.......
Yulia Klein Newbie 1 posts since
Oct 13, 2009
Currently Being Moderated
Oct 15, 2009 12:17 PM in response to: Teresa Roundy
Re: Better hours anyone?
i have recently joined and was very disappointed with the hours as well.....what can be done?
Teresa Roundy Newbie 3 posts since
Sep 2, 2009
Currently Being Moderated
Sep 30, 2009 10:00 AM in response to: SCOTT YOUNG
Re: Better hours anyone?

Mary Alice (from Management) called today to see what they could do to fix this!  She had already extended the hours from only T/TH 6-9pm to M-TH 6-9pm, and also extended Saturday from 12-4pm to 11-4pm with the 2nd Saturday open 9-4pm.  (There is also a rope handling/Knot clinic on the 3rd Saturday from 9-11am...)

 

Thanks Mary Alice!  And, I'm sure she would work to fill other's requests if there is enough interest.  But for now, this works for me.  BTW: This is not Teresa Roundy, it is her husband Jason writitng all this; I just don't know my own login and thus, went the easy route for general communication.

JARED LEVINE Newbie 4 posts since
Oct 7, 2009
Currently Being Moderated
Oct 7, 2009 8:02 PM in response to: SCOTT YOUNG
Re: Better hours anyone?

While the hours of our rock wall in Loudoun County, VA are ok on the days the wall is open (5-9pm right now during weekdays, 11a-4p on Sat's), I'm floored that the wall is closed on Fridays and Sundays. (!)

 

I would really like it if the wall could be open 7 days a week. And having somewhat expanded hours on the weekends (rather than 11a-4p) would also be nice. But, one step at a time. :-)

Candice Harp Newbie 1 posts since
Jul 2, 2009
Currently Being Moderated
Oct 11, 2009 4:08 PM in response to: SCOTT YOUNG
Re: Better hours anyone?
When I submitted a comment card asking for better hours, I was told that the hours were set at a corporate level, not at the individual club level. That was a year or two ago, and based on what Teresa/Jason said, it sounds like the hours aren't set like that any more. I would love to have the hours that it's open extended. I'm not sure what their reasons are for not having it open 24/7. I could maybe see if there was something in their insurance or some other reason maybe, but you can drown or get in trouble in the pool or in the weight room drop a bench press bar on your throat, and if people aren't around to help, you're in bad shape then, too. Having the gym open 24/7 was a big reason I joined, and not having all parts of the gym open is bad.
Eric Sutton Newbie 2 posts since
Sep 21, 2009
Currently Being Moderated
Oct 12, 2009 9:49 PM in response to: SCOTT YOUNG
Re: Better hours anyone?
I agree with the member statements above, it would certainly be nice to have more access to this wall, big reason I joined then find out that it's not open many times I have availability in my schedule.
pop_rocks007 Newbie 4 posts since
Sep 11, 2009
Currently Being Moderated
Oct 22, 2009 11:10 AM in response to: SCOTT YOUNG
Re: Better hours anyone?

Hello all!

Yes, sadly to say, corporate has given us a set of 22 hours per week (if I remember correctly). We have the wall closed on Mondays, Tuesdays-Fridays is open 6p-9p, and Saturdays and Sundays is open 11a-4p. Leaving us at 22 hours per week. Now given this, I have had several complaints about our hours and how they do not fit into some people's schedules. We used to have our hours on the week days from 5-8, but came to find that people were wanting it to be open later so many could climb. So we altered the times. Now, with that last hour, we barely get any people. We had all these requests and no one is really following through.

Also, on the wall being open 24/7 how awesome would that be? That would make me so happy whenever I get a late night craving for climbing and BAM I am halfway up a top rope. Now, with this you have to realize we would have to hire so much more staff, and we just don't have the money to do that. Another thing is it would be in the middle of the night. No matter how much more sleep you got, it would barely be busy most of the time and people have a tendency to fall asleep, plus their judgment and quickness to react could possibly delayed due to being tired. That puts is in a bind as well. I really don't think the wall being open 24/7 would be a very wise idea. Even the most premeir climbing gyms I go to are not even open 24/7.

 

All in all, what times would be best for ya'll? Like I said before, he did alter our hours later, and no one is really coming and and taking advantage of them like we hoped they would.

Have a wonderful day everyone!

Jessica

JARED LEVINE Newbie 4 posts since
Oct 7, 2009
Currently Being Moderated
Oct 22, 2009 10:34 PM in response to: SCOTT YOUNG
Re: Better hours anyone?

To my way of thinking, few people (on a "1st shift" work schedule) would ever be using the wall before 5pm weekdays, and usually things are winding down somewhere around 8-9pm. There are times that I and a few others stay past 8pm - usually just the regulars, though. (But aren't the regulars people you would want to cater to, at least with better hours? Frequently, they're the ones that encourage newbies and answer their questions. After all, we're closer than the staff, often.)

 

And weekends, I would definitely like it if the hours were expanded, at least as early as 10am (not sure how many people would get up early enough and out the door to arrive by 9am or before), and open until at least 6pm (though as late as 9pm would be grand). Weekend schedules are so unpredictable and varied, it helps to have as sizable a window as possible to maintain the need flexibility of when you can get to the gym if what you really want to do is climb.

 

I also don't understand why there are three staff members as the standard staffing compliment. It really doesn't need to be more than 2, IMO.

(Hmm... Assuming 22 hours is the current corporate max being staffed by 3 people, that means you could have it open for 33 hours if the wall is staffed only by 2 people. That sort of shift would allow 5-9pm M-F and 10am-4:30pm Sa-Su. Now THOSE are nicer hours.)

 

As far as those people who want it open 24/7, frankly, I still think that's doable. No, not staff that whole time. It would be "open" hours during times similar to what there is now (or, hopefully, slightly expanded). On the other hours, it would only be open to those members who have their own climbing equipment (unless, of course, people want to do some bouldering). I don't see why that sort of arrangement couldn't work. Maybe tweak the waiver that everyone signs? (Heck, get it done quickly enough, and it can be implemented by New Year's, when we have to sign the waiver again.) Make sure that there is a clear sign about the difference in hours? And have the staff alert everyone during the first several weeks of the changeover?

 

 

Anything's doable if we set our minds to it.

 

--Jared

Michael Ball Newbie 1 posts since
Oct 12, 2009
Currently Being Moderated
Nov 1, 2009 11:58 PM in response to: SCOTT YOUNG
Re: Better hours anyone?
I would love to see some early hours. My schedule does not allow me to get there at the current time, so I am forced to go to a rock climbing gym. The additional cost is getting to be a bit much and I am considering dropping my LT membership because the main reason I work out is to be a better climber! another great option might be to open it 24/7 to bouldering and keep the limited hours for TR/lead. I can't see how bouldering can be viewed as any more dangerous than letting someone bench 315 w/o a spotter!
ROGER HURTADO Newbie 1 posts since
Jul 3, 2009
Currently Being Moderated
Nov 5, 2009 6:02 PM in response to: SCOTT YOUNG
Re: Better hours anyone?

I have been asking for better hours ever since they were changed at the end of summer at my local club (San Antonio @ the Rim).  The current hours are very unfriendly to anyone not on a 1st shift job.  I would be satisfied with just one day during the week with early hours, preferably Wednesdays before noon.

Leona Toll Newbie 1 posts since
Nov 9, 2009
Currently Being Moderated
Nov 14, 2009 9:57 PM in response to: SCOTT YOUNG
Re: Better hours anyone?
I just joined 11/9/09 Columbia-MD  and wish they had an hour designated for certified or adult climbers.  I find the kids hang out for extended periods on the auto belays.

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